Typical reasons for network problems include:
- Slow internet speeds in your area (when not using a VPN)
- High user demand at specific VPN server locations
To remedy these issues, you can attempt the following methods:
- Verify your local internet speed by temporarily turning off the VPN
- Explore various network connections such as WiFi, 4G, or 5G with the VPN disabled to pinpoint any connection issues. For instance, if your WiFi connection is unstable, consider switching to a mobile data connection.
- Disable the VPN, select a new server location, and reconnect
- If you wish to remain connected to the same geographic area, disconnect and reconnect as this may connect you to a different server within the same locale.
- Keep performing these tests until you determine the best server for your needs.